Thank you for choosing Anshu Exports. We specialize in lab-grown diamond jewelry, including custom and made-to-order pieces. Please read this Refund Policy carefully before placing an order.
No Refund Policy
All sales made through Anshu Exports are final.
We do not offer refunds once an order has been confirmed.
Due to the nature of our products—including customization, diamond certification, and manufacturing processes—we are unable to accept refund requests under any circumstances.
Non-Refundable Items
The following are strictly non-refundable:
-
Lab-grown diamond jewelry
-
Custom or made-to-order designs
-
Modified or personalized products
-
Products purchased after consultation or confirmation
-
Any item showing signs of wear, alteration, or damage after delivery
Order Confirmation Responsibility
Customers are encouraged to carefully review all order details before confirmation, including:
-
Design specifications
-
Diamond details (carat, cut, color, clarity)
-
Metal type and size
-
Pricing and timelines
Once the order is approved or confirmed, it cannot be canceled, refunded, or reversed.
Manufacturing & Quality Assurance
Each piece of jewelry is crafted with strict quality standards and undergoes inspection before delivery. Minor variations may occur due to the handcrafted nature of jewelry and do not qualify for refunds.
Exceptional Cases
Refunds will not be issued for:
-
Change of mind
-
Personal preference
-
Delays caused by external factors
-
Minor color or design variations
-
Market price fluctuations of diamonds or metals
Damaged or Incorrect Items
If you receive an item that is damaged during transit or incorrect due to our error, please notify us within 48 hours of delivery with clear photographs and order details.
At our sole discretion, we may offer:
-
Repair, or
-
Replacement
No monetary refunds will be issued.
Contact Us
For questions regarding this Refund Policy, please contact:
Anshu Exports
📧 Email: info.anshuexport@gmail.com